Welcome to Cozy. By accessing or purchasing from our website, store, or authorized distributors, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions apply to all visitors, customers, and users of Cozy’s products and services. Cozy reserves the right to update or modify these terms at any time without prior notice.

2. Products and Services

• Product images and descriptions are for reference only; actual colors and textures may vary slightly.

• Cozy reserves the right to modify or discontinue any product without prior notice.

• All specifications and technical data are subject to change for improvement purposes.

3. Orders and Payments

• All orders are subject to availability and acceptance by Cozy.

• Prices are quoted in INR (₹) unless stated otherwise and may change without prior notice.

• Payments must be made in full before dispatch unless otherwise agreed in writing.

4. Delivery and Installation

• Delivery timelines are estimates and may vary due to logistics or external factors.

• Cozy is not responsible for delays beyond its control.

• Installation services, if provided, must follow Cozy’s approved methods and materials.

5. Warranty

• Cozy provides a limited warranty on select products against manufacturing defects.

• Warranty does not cover damage caused by improper installation, misuse, or natural wear and tear.

• Proof of purchase is required for all warranty claims.

6. Returns and Cancellations

• Returns or cancellations are accepted only for products with verified manufacturing defects or incorrect dispatch.

• Custom or special-order products are non-refundable.

• All claims must be made within 7 days of delivery.

7. Limitation of Liability

Cozy shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

8. Intellectual Property

All logos, designs, texts, and product names displayed by Cozy are the company’s intellectual property and may not be used without written permission.

9. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be resolved in the jurisdiction of the courts located in Surat, Gujarat.